National Palliative Care Work Programme

We're working to ensure palliative and end-of-life care meets the needs of all New Zealanders and their whānau.

Overview - National Palliative Care Work Programme from July 2023

Health New Zealand | Te Whatu Ora holds responsibility for developing a palliative care work programme. The purpose of this programme is to support a nationally consistent approach to palliative and end-of-life care planning, funding, service delivery and outcomes.

This includes responding to the action in Te Pae Tata - Interim New Zealand Health Plan 2022 to develop a nationally consistent model for paediatric and adult palliative and end-of-life care that is integrated across primary and community health and strengthens the equitable provision of palliative care across Aotearoa (pg 63).

Health NZ is committed to working in partnership with Government agencies, providers of palliative care services (primary and specialist), consumers, and communities to ensure palliative and end-of-life care meets the needs of all New Zealanders and their whānau. Work will be informed by cross-agency and cross-sector input, national and international evidence, the lived experiences of people with palliative care needs and their whānau, and the priorities identified by communities.

Steering Group

A National Palliative Care Steering Group was established in August 2023. This group of leaders provide oversight and guidance for the national work programme. The Steering Group also establish and oversee the various short-term Working Groups required.

Working in partnership with whānau and communities, the initial focus of the Steering Group is to oversee the following key deliverables:

providing recommendations on achieving equitable access to, and outcomes from, palliative care services for all New Zealanders
identifying and recommending core palliative care services that will be publicly funded
developing a national model for paediatric and adult palliative care
proposing national adult specialist palliative care service specifications and costings
providing recommendations to sustain a clinically and culturally competent, diverse workforce that represents the community it is serving and meets service demands
developing a national outcomes and reporting framework.

The Steering Group members appointed through an Expression of Interest process are:

Amanda Landers, Emily Chang (appointed July 2024), Emma Hedgecock, Evelyn Gerrish (appointed April 2025), Fraser Watson, Georgina Johnson, Kim Fuller, Margaret Tuala, Maryellen Mitchell (resigned March 2025), Mike Loten (appointed Feb 2025), Tess Huia Moeke-Maxwell, Vanessa Eldridge, Verbena Harawira, Warrick Jones, Wayne Naylor.

Further information about the Steering Group can be found in the Terms of Reference and member biographies below.

Position statement - National Palliative Care Steering Group

The Position statement - National Palliative Care Steering Group includes information about palliative care health services, as well as key definitions and an overview of equity considerations, system pressures, and population projections. It also outlines the aims of the Work Programme which include ensuring we have an equitable and sustainable palliative care system that meets the current and future needs of patients, whānau-family carers, and communities.

Position statement - National Palliative Care Steering Group, September 2024 [PDF, 302 KB]

Working Groups

To achieve their deliverables, the Steering Group will establish and oversee 6 short-term Working Groups from September 2023. These groups will each have a specific focus, and most will run for approximately 6 months. The proposed Working Groups are:

Equity (Feb 2024 – late 2025 approx.) see deliverable 1 above.
Models of care – paediatric (Dec 2023 –July 2024) see deliverables 2 and 3 above.
Models of care – adult (June 2024 – Jan 2025) see deliverables 2 and 3 above.
Contracting and funding (early 2025 to mid 2025 approx.)
Workforce (mid 2025 – late 2025 approx.) see deliverable 5 above.
Outcomes Measures and Reporting (mid 2025 – late 2025 approx.) see deliverable 6 above.

Working Group members will be appointed by the Steering Group following an Expression of Interest (EOI) process for each working group.

Further information about Working Group EOI processes and Terms of Reference will be added below as each of the groups are established.

1. Models of care - Paediatric working group

This working group was established in Dec 2023 in collaboration with the Paediatric Palliative Care Clinical Network, and concluded in July 2024. The purpose of this group was to:

review previous guidance and identify a national model for paediatric palliative care that is whānau centred and meets the needs of children, adolescents, young people, and their whānau in Aotearoa
provide recommendations on achieving equitable access to, and outcomes from, paediatric palliative care services for children, adolescents, young people, and their whānau in Aotearoa
recommend core paediatric palliative care services that will be publicly funded
propose a national model of paediatric palliative care for Aotearoa, including a funding model and implementation plan.

The working group members appointed through an Expression of Interest process were:

Amanda Evans, Amanda Lyver, Amy Hinder, Callum Gately, Cynthia Ward, Davina Collins, Emily Chang, Gemma Aburn, Jay Marlow, Jo Truscott, Kirimoana Pook, Michelle Wood, Nicole Coupe, Turid Heiler.

Proposed Paediatric Adolescent and Young Adult Palliative Model of Care

The proposed model of care and service configuration options can be accessed here:

Paediatric, Adolescent and Young Adult Palliative Model of Care – Summary Paper for feedback [PDF, 1.3 MB]

Many thanks to everyone who gave feedback on this proposal during April 2025. We received over 1,100 submissions and are reviewing all the feedback we have received.

2. Equity working group

This working group was established in Feb 2024 and will ensure that the National Palliative Care Work Programme keeps equity front and centre. They will identify unwarranted variation, inequitable access to, and outcomes from, palliative care services and provide recommendations on achieving equitable access for all New Zealanders and their whānau.

The working group members appointed through an Expression of Interest process are:

Amy Henry, Christina Bowen, Diane Perenara, Jackie Robinson, Jesse Davis, Jonathon Hagger (resigned April 2025), Lyneta Russell, Lea Galvin, Perminder Kaur, Richard Eagan, Sally-Anne Mason, Samuel Cho.

Underserved communities report

In addition to establishing the Equity Working Group, Health NZ commissioned the Te Ārai Palliative Care and End of life Research Group to collate evidence relating to communities currently underserved by palliative care services in Aotearoa.

The voices of underserved communities in palliative care report is now available and provides a snapshot of key issues for nine such communities: people experiencing homelessness; incarcerated people; people living in areas of rural deprivation, gang affiliated/related whānau, members of rainbow communities, people from refugee backgrounds, people experiencing serious mental illness, people with a learning disability, and children and young people. The report also collates all available published evidence regarding Māori and Pacific experiences of palliative and end of life care.

Read The voices of underserved communities in palliative care report [PDF, 3.7 MB]

Excerpts from the introduction of the report:
First and foremost, there are commonalities in terms of the strength, resilience and creativity of people from underserved communities. These skills are applied to end of life, as is evident in the stories you will read...
Also of note is that people across most of these communities die younger than the population as a whole and often in preventable ways. Palliative care need is complex, with many experiencing multiple physical and mental health conditions, as well as social circumstances which can amplify suffering. These deaths also often look different from the “typical death” seen in palliative care.

The authors of this report presented an online webinar to discuss their findings and answer questions in March 2025.

The webinar was recorded and is available here:

Webinar recording: The Voices of Undeserved Communities in Palliative Care (19 March 2025) (external link)

3. Models of care – adult working group

This group was established in June 2024 to review how adult palliative care services and systems work together in Aotearoa and concluded in January 2025. They have submitted their recommendations for core adult palliative care services and a national model of care to the Steering Group.

The working group members appointed through an Expression of Interest process were:

Anna Blackwell, Evelyn Gerrish, Hera Pierce (joined August 2024), Hinetewai, Kate Grundy, Louisa Ingham, Salina Iupati, Sue Tutty.

Other ways to participate in this mahi

Survey of palliative care services and change priorities

Thank you to everyone who filled in our national survey during April and May 2024. We received over 1000 responses!
Read the report of key themes [PDF, 700 KB]

Webinar October 2024

The Models of Care – Adult Working Group members presented an online webinar update of their work on 23 October 2024. The webinar recording and slides are now available (see Resources below).
Read the Question and Answer summary [DOCX, 195 KB]

Feedback on the recommendations for change

Once the Models of Care – Adult Working Group has submitted their recommendations to the Steering Group, a public and targeted feedback process on the recommendations will follow. This process is likely to start in mid 2025.

4. Contracting and Funding Working Group

The Steering Group is now establishing the Contracting and Funding Working Group. This group will propose the foundations of a contracting and funding framework for adult community specialist palliative care services, that ensures all people have access to appropriate services.

The working group members appointed through an Expression of Interest process are:

Angie Holmes, Audrey Williams, Bryce Sheedy, Christina Ross, Devon Diggle, Emma Maddren, Francie Dibley-Mason, Iain Diamond, Jane Wilson, Miriam Lindsay, Richard Lowe, Tony Gray, Tony Paine, Wendy Rowe.

5. Outcomes Measures and Reporting Working Group

The National Palliative Care Steering Group are now establishing this fixed term Working Group. This group will develop an outcomes measures and reporting framework for paediatric and adult palliative care services that captures tangata whaiora, patient, service, and impact data in a nationally standardised way.

We are seeking people with a range of expertise in health outcomes measures and reporting and providing palliative care services. We also need community and whānau representatives to ensure the needs of tāngata whaiora/people, whānau and communities remain at the heart of our services and systems.

Are you:

connected and influential in your service or community?
holding insights, matauranga and a ngākau to get care right for Māori?
passionate about ensuring palliative and end-of-life care meets the needs of whānau and all New Zealanders?

For more information, see the Terms of Reference:

Terms of Reference - Outcomes Measures and Reporting [PDF, 532 KB]

To apply, send your completed Expression of Interest application form to palliativecare@tewhatuora.govt.nz

Expression of Interest Application Form - Outcomes Measures and Reporting [DOCX, 1.1 MB]

Applications close 30 May 2025.

Contact and stakeholder list

If you would like to contact the Health New Zealand | Te Whatu Ora palliative care team or join our stakeholder list to receive email updates on our national palliative care work programme, email us.