In March 2022, then Prime Minister Jacinda Ardern announced a national COVID-19 Response Recognition Award (referred to as the award) to recognise people who contributed to New Zealand’s COVID-19 response.

Te Whatu Ora – Health New Zealand is tasked with co-ordinating the award across the New Zealand health workforce.

We may update this privacy statement from time to time. Please check this privacy statement regularly for modifications and updates.

What personal information we collect

We may collect the following personal information from you:

  • your full name
  • email and postal addresses
  • the name of the organisation you worked for as part of the COVID-19 response
  • the workforce your organisation was part of during the COVID-19 response
  • the dates you started and ceased working in the COVID-19 response for the organisation
  • whether you are currently living in New Zealand.

You have a choice whether to provide us with this personal information. If you choose not to give it to us, you may not be able to submit your registration for an award and we may not be able to assess your eligibility and provide you with an award.

This information is held by Te Whatu Ora – Health New Zealand.

How we use your personal information

We may use the personal information for the following purposes:

  • identify nominees for the award
  • verify an individual’s eligibility for the award
  • communicate with you about the award (including to confirm whether or not you are eligible for the award)
  • distribute the award to eligible individuals.

We won't use your personal information for any other purpose, unless required or allowed by law.

Sharing your personal information

We may share your information with the organisation you worked for during the COVID-19 response to verify your eligibility for the award.

If you are eligible for an award, we may share your full name, postal address, and email address with a third-party supplier for the purpose of creating personalised certificates and distributing the award to you.

How long we hold your information

We only keep your personal information for as long as required for the purposes outlined above and in accordance with the law.

Storing your information securely

We take reasonable steps to ensure your personal information is protected against loss, unauthorised access, use, modification, disclosure, or other misuse.

Only authorised Health New Zealand | Te Whatu Ora and Ministry of Health staff will have access to the personal information.

Access and Correction to Personal Information

You have the right to access any information we hold about you and ask us to correct it if you think it is wrong.

To access any personal information held by us, or if you wish to correct your information, please email

When making a request to access or change your information, please include:

  • your name
  • contact address (email or postal)
  • contact phone number
  • details of the information you want or want to correct - this needs to be as clear and specific as you can make it. We may ask you for more details.

Please note that before we can provide you with your information or make any changes we need to be satisfied about your identity. To do so, we may need to ask you further questions or to view identification which establishes your identity.

Privacy queries or concerns

If you have any queries or concerns about how your personal information has been managed, please contact us to see if we can resolve the problem. You can-

You can also contact the Office of the Privacy Commissioner. For more information see the Office of the Privacy Commissioner website