Measures to support accessibility

Health New Zealand takes the following measures to ensure accessibility of Health New Zealand:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.

It defines three levels of conformance: Level A, Level AA, and Level AAA. Health New Zealand is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria.

How to give us feedback on accessibility

We welcome your feedback on the accessibility of Te Whatu Ora - Health New Zealand.

Email us if you're having any difficulty accessing the information on our website or if you would like to make a formal complaint.

We try to respond to feedback within 2 business days.