Health New Zealand | Te Whatu Ora contracts for primary care services with 31 Primary Health Organisations throughout New Zealand, through the Primary Health Organisation (PHO) Services Agreement.
Agreements - 2025
PHO Services Agreement Version 7 [PDF, 1.1 MB]
Last updated July 2025
PHO Services Agreement Voluntary Variation 7 [PDF, 112 KB]
Last updated July 2025
PHO Back to Back Agreement v4 2025 [PDF, 242 KB]
Last updated July 2025
Guidance on PHO Back to Back Agreement 2025 [PDF, 170 KB]
Last updated July 2025
Referenced documents
Technical specifications
Technical specifications
HL7 Messages Standard Definition – Capitation-Based Funding Electronic Registers [PDF, 526 KB]
Last updated October 2016
General Medical Services and Immunisation Providers Electronic Claiming Specification [PDF, 1.3 MB]
Last updated October 2016
Business rules
Business rules
Business Requirements – National Enrolment Service and Capitation-Based Funding Version 1.2 (external link)
Last updated June 2021
Enrolment Requirements for Contracted Providers and Primary Health Organisations Version 4.1 [PDF, 778 KB]
Last updated November 2018
Certification of PHO Enrolment register form [DOC, 115 KB]
Last updated September 2009
First Level Services Claims and Payments [PDF, 127 KB]
Last updated September 2015
Primary Health Care Purchase Codes [PDF, 53 KB]
Last updated November 2002
Audit
Audit
PHO Service and Quality Audit Protocol V1.0 [PDF, 126 KB]
Last updated January 2010
Primary Health Organisation Audit Protocol – Financial, Claiming & Referred Service V3.1 [PDF, 954 KB]
Last updated January 2019
Other documents
Other documents
PHO Services Agreement Amendment Protocol [PDF, 267 KB]
Last updated October 2024
Reporting Requirements [PDF, 120 KB]
Last updated June 2014
Daily Record Laboratory Imaging and Pharmaceutical Requirements [PDF, 119 KB]
Last updated September 2015
Fees Review Process [PDF, 242 KB]
Last updated July 2025
Indicator definitions v7.0 (July 2015) [PDF, 931 KB]
Last updated August 2015
Other supporting documents
These documents support the PHO Services Agreement but are not referenced in the Agreement.
Documents
Documents
Capitation-based Funding User Manual V1.0 [PDF, 472 KB]
Last updated April 2004
Capitation-based Funding Stabilisation Information Pack [PDF, 303 KB]
Last updated September 2009
Code Mappings for Data Transfer Specification and Clinical Performance Indicator Data Format Standard V0.8 [DOCX, 84 KB]
Last updated March 2019
Capitation-based Funding External Error Messages [PDF, 401 KB]
Last updated February 2007
Clinical Performance Indicators Data Transfer Specification V5.6 [PDF, 693 KB]
Last updated March 2019
Data Format Standard: Clinical Performance Indicators V2.3 [PDF, 343 KB]
Last updated March 2019
Historical documents
PHO Services Agreements
PHO Services Agreements
- PHO Services Agreement Version 6.6 (1 July 2024) [PDF, 1.1 MB]
- PHO Services Agreement Version 6.5 (1 July 2023) [PDF, 1.1 MB]
- PHO Services Agreement Version 6.4 (1 July 2022) [PDF, 691 KB]
- PHO Services Agreement Version 6.3 (1 July 2021) [PDF, 1.1 MB]
- PHO Services Agreement Version 6.2 (1 July 2020) [PDF, 959 KB]
- PHO Back to Back Agreement (December 2020) [DOCX, 70 KB]
- PHO Services Agreement Version 6.1 (1 July 2019) [PDF, 1.1 MB]
- PHO Services Agreement Version 5.1 (1 July 2018) [PDF, 1.2 MB]
- PHO Services Agreement Version 5 (1 July 2017) [PDF, 1.2 MB]
- PHO Services Agreement Version 4.1 (1 July 2016) [PDF, 1.2 MB]
- PHO Services Agreement Version 3.1 (1 July 2015) [PDF, 941 KB]
- PHO Services Agreement Version 2 (1 July 2014) [PDF, 1.2 MB]
- PHO Services Agreement Version 1 (1 July 2013) [PDF, 1.3 MB]