Health New Zealand | Te Whatu Ora contracts for primary care services with 31 Primary Health Organisations throughout New Zealand, through the Primary Health Organisation (PHO) Services Agreement.
Agreements - 2025
PHO Services Agreement Version 7 [PDF, 1.1 MB]
Last updated July 2025
PHO Services Agreement Voluntary Variation 7 [PDF, 112 KB]
Last updated July 2025
PHO Back to Back Agreement v4 2025 [PDF, 242 KB]
Last updated July 2025
Guidance on PHO Back to Back Agreement 2025 [PDF, 170 KB]
Last updated July 2025
Referenced documents
Technical specifications
Technical specifications
Business rules
Business rules
Business Requirements – National Enrolment Service and Capitation-Based Funding Version 1.2 (PDF, 493KB) (external link)
Last updated June 2021
Enrolment Requirements for Contracted Providers and Primary Health Organisations Version 4.1 (PDF, 777KB) (external link)
Last updated November 2018
Certification of PHO Enrolment register form (DOC, 99KB) (external link)
Last updated September 2009
First Level Services Claims and Payments (PDF, 127KB) (external link)
Last updated September 2015
Primary Health Care Purchase Codes (PDF, 53KB) (external link)
Last updated November 2002
Audit
Audit
PHO Service and Quality Audit Protocol V1.0 (PDF, 125KB) (external link)
Last updated January 2010
Primary Health Organisation Audit Protocol – Financial, Claiming & Referred Service V3.1 (PDF, 125KB) (external link)
Last updated January 2019
Other documents
Other documents
PHO Services Agreement Amendment Protocol [PDF, 267 KB]
Last updated October 2024
Reporting Requirements (PDF, 119KB) (external link)
Last updated June 2014
Daily Record Laboratory Imaging and Pharmaceutical Requirements (PDF, 119KB) (external link)
Last updated September 2015
Fees Review Process (PDF, 174KB) (external link)
Last updated June 2006
Indicator definitions v7.0 (July 2015) Final (PDF, 1.2MB) (external link)
Last updated August 2015
Other supporting documents
These documents support the PHO Services Agreement but are not referenced in the Agreement.
Documents
Documents
Capitation-based Funding User Manual V1.0 [PDF, 472 KB]
Last updated April 2004
Capitation-based Funding Stabilisation Information Pack [PDF, 303 KB]
Last updated September 2009
Code Mappings for Data Transfer Specification and Clinical Performance Indicator Data Format Standard V0.8 [DOCX, 84 KB]
Last updated March 2019
Capitation-based Funding External Error Messages [PDF, 401 KB]
Last updated February 2007
Clinical Performance Indicators Data Transfer Specification V5.6 [PDF, 693 KB]
Last updated March 2019
Data Format Standard: Clinical Performance Indicators V2.3 [PDF, 343 KB]
Last updated March 2019
Historical documents
PHO Services Agreements
PHO Services Agreements
- PHO Services Agreement Version 6.6 (1 July 2024) [PDF, 1.1 MB]
- PHO Services Agreement Version 6.5 (1 July 2023) [PDF, 1.1 MB]
- PHO Services Agreement Version 6.4 (1 July 2022) [PDF, 691 KB]
- PHO Services Agreement Version 6.3 (1 July 2021) [PDF, 1.1 MB]
- PHO Services Agreement Version 6.2 (1 July 2020) [PDF, 959 KB]
- PHO Back to Back Agreement (December 2020) [DOCX, 70 KB]
- PHO Services Agreement Version 6.1 (1 July 2019) [PDF, 1.1 MB]
- PHO Services Agreement Version 5.1 (1 July 2018) [PDF, 1.2 MB]
- PHO Services Agreement Version 5 (1 July 2017) [PDF, 1.2 MB]
- PHO Services Agreement Version 4.1 (1 July 2016) [PDF, 1.2 MB]
- PHO Services Agreement Version 3.1 (1 July 2015) [PDF, 941 KB]
- PHO Services Agreement Version 2 (1 July 2014) [PDF, 1.2 MB]
- PHO Services Agreement Version 1 (1 July 2013) [PDF, 1.3 MB]