Health New Zealand | Te Whatu Ora contracts for primary care services with 30 Primary Health Organisations throughout New Zealand, through the Primary Health Organisation (PHO) Services Agreement.
Agreements - 2024
PHO Services Agreement Compulsory Variation 6.6A (PDF 110KB) [PDF, 110 KB]
Last updated 1 August 2024
PHO Services Agreement Voluntary Variation 6.6B (PDF 87KB) [PDF, 87 KB]
Last updated October 2024
Memo - Changes to the PHO Services Agreement (PDF 203KB) [PDF, 203 KB]
Last updated 1 July 2023
PHO Services Agreement Version 6.6 (PDF 1.1MB) [PDF, 1.1 MB]
Last updated 1 July 2024
Systems Level Measure payments (PDF 92KB) [PDF, 92 KB]
Last updated April 2020
Uplift for Maori and Pacific immunisations (PDF 326KB) [PDF, 326 KB]
Last updated September 2022
PHO Back to Back Agreement (PDF 64KB) [DOCX, 70 KB]
Last updated December 2020
Buddle Findlay guidance about the Back to Back template (PDF 171KB) [PDF, 171 KB]
Last updated December 2020
Referenced documents
Technical specifications
Technical specifications
Business rules
Business rules
Business Requirements – National Enrolment Service and Capitation-Based Funding Version 1.2 (PDF, 493KB) (external link)
Last updated June 2021
Enrolment Requirements for Contracted Providers and Primary Health Organisations Version 4.1 (PDF, 777KB) (external link)
Last updated November 2018
Certification of PHO Enrolment register form (DOC, 99KB) (external link)
Last updated September 2009
First Level Services Claims and Payments (PDF, 127KB) (external link)
Last updated September 2015
Primary Health Care Purchase Codes (PDF, 53KB) (external link)
Last updated November 2002
Audit
Audit
PHO Service and Quality Audit Protocol V1.0 (PDF, 125KB) (external link)
Last updated January 2010
Primary Health Organisation Audit Protocol – Financial, Claiming & Referred Service V3.1 (PDF, 125KB) (external link)
Last updated January 2019
Other documents
Other documents
PHO Services Agreement Amendment Protocol (PDF, 243KB) (external link)
Last updated November 2021
Reporting Requirements (PDF, 119KB) (external link)
Last updated June 2014
Daily Record Laboratory Imaging and Pharmaceutical Requirements (PDF, 119KB) (external link)
Last updated September 2015
Fees Review Process (PDF, 174KB) (external link)
Last updated June 2006
Indicator definitions v7.0 (July 2015) Final (PDF, 1.2MB) (external link)
Last updated August 2015
Other supporting documents
These documents support the PHO Services Agreement but are not referenced in the Agreement.
Documents
Documents
Capitation-based Funding User Manual V1.0 (PDF 471KB) (external link)
Last updated April 2004
Capitation-based Funding Stabilisation Information Pack (PDF 303KB) (external link)
Last updated September 2009
Code Mappings for Data Transfer Specification and Clinical Performance Indicator Data Format Standard V0.8 (DOCX 77KB) (external link)
Last updated March 2019
Capitation-based Funding External Error Messages (PDF 402KB) (external link)
Last updated February 2007
Clinical Performance Indicators Data Transfer Specification V5.6 (PDF 697KB) (external link)
Last updated March 2019
Data Format Standard: Clinical Performance Indicators V2.3 (PDF, 346KB) (external link)
Last updated March 2019
Historical documents
2022
2022
PHO Services Agreement Compulsory Variation 6.4 (PDF, 162KB) (external link)
Last updated 1 July 2022
Memo - Changes to the PHO Services Agreement (PDF, 147KB) (external link)
Last updated 1 July 2022
PHO Services Agreement Version 6.4 (PDF, 691KB) (external link)
Last updated 1 July 2022