National Enrolment Service

General Information about NES for NES Users

NES Frequently Asked Questions – September 2017 (docx, 63 KB)

NES Gap Catch-Up Utility

These documents contain important information for MedTech users on the Gap catch-up utility.

The practice register exported by the practice to the PHO is loaded into NES each quarter until the practice goes live on NES.  Once a practice has gone live, the Gap Catch-Up Utility must be run to ensure all enrolment activity that has occurred in the PMS since the export date until the Go-Live date is updated in NES.

The Gap Catch-Up Utility should only be run once. After it is run, all NES updates should be made from the PMS. If for any reason NES is disabled for a period of time, and enrolment changes occur within the practice during the disablement, the Gap Catch-Up Utility can be run again to capture those changes. These documents also cover the process in those circumstances.

• NES Gap Catch-Up Utility - MedTech Gap Catch Up Guide for Multiple Runs (PDF, 672 KB)
• NES Gap Catch-Up Utility - MedTech Gap Catch Up Guide for MedTech 32 and MedTech Evolution (PDF, 876 KB)

Updating Patient Ethnicity Information

These documents provide information on what you should do when the ethnicity in your Practice Management System is different from the ethnicity shown on the NHI for an existing patient or when the ethnicity on the enrolment form is not the same as the ethnicity shown on the NHI for a new patient.

• How to Update Patient Ethnicity Information – Guide for MedTech Users (docx, 626 KB)
• How to Update Patient Ethnicity Information – Guide for MyPractice Users (docx, 436 KB)

Enrolling Patients and How to Resolve Enrolment Issues using NES

• Setting up a new patient
• Updating enrolments
• Quick reference guide to enrolments