Changes to this website

We are bringing our online information into one place to make it easier for you to find what you need. By mid-2026, Health New Zealand will have a single front door for trusted health information. Some content may have already moved to the new Health New Zealand website
Skip to content
Home, Health New Zealand. Te Whatu Ora. Logo.
  • News
  • Publications
  • Health services and programmes
  • For health professionals
  • For health providers
  • About us
  • For New Zealanders
  • Phishing alerts
  • Cyber security training
Home, Health New Zealand. Te Whatu Ora. Logo.
Pātiki and Waharua Kōpito patterns
  1. Home /
  2. Health services and programmes /
  3. Digital Health /
  4. Knowledge hub /
  5. Troubleshooting Guides and FAQs

Troubleshooting Guides and FAQs

Troubleshooting Guides and FAQs
Whatu Tāniko pattern

Welcome to the Digital Services Hub (DSH) Troubleshooting Guides and FAQs page!

Here, you'll find a comprehensive collection of resources designed to help you navigate and resolve common issues you may encounter while using our services.

Guides

  • Guide to Add New User to Developer Portal [PDF, 696 KB]

Also in this section

  • Health services and programmes
    • Community Pharmacy
    • Community Referred Radiology
    • Cyber Hub
    • Digital Health
      • Connected Health
      • Consumer Population Identification Register (CPIR)
      • Data and digital standards
      • Data and statistics
      • Generative AI and Large Language Models
      • eMedicines and the New Zealand e-Prescription Service
      • Health NZ iSupplier Portal
      • Notifiable Disease Management System (NDMS)
      • National Digital Facilities Framework
      • National Telehealth Service
      • Other digital health initiatives
      • Shared Care Plan - Northern
      • Shared Digital Health Record
      • Telehealth Service Review
      • Symptom Checker
      • TestSafe - Northern
      • Whaihua
    • Emergency management
    • Environmental health
    • Family violence and sexual violence
    • Female Pelvic Mesh Service
    • Gender affirming healthcare
    • Genetic Health Service NZ
    • Green Prescriptions
    • Guidance on burial, cremation and death documents
    • Health Identity
    • Healthy Active Learning
    • Infection prevention and control
    • Infrastructure and Investment
    • Mental Health and Addiction
    • National Public Health Service
    • National Renal Transplant Service
    • Nationwide Service Framework
    • Newborn Metabolic Screening for professionals
    • Primary Care
Last updated: 17 September 2025
Whatu Tāniko pattern
Pātiki and Waharua Kōpito patterns

Contact us

  • Contact us
  • Health Integrity Line
  • Make an Official Information Act request

Other health websites

  • Health Information and Services
  • Careers
  • KidsHealth
  • Healthify
  • HealthEd
  • Manatū Hauora Ministry of Health
  • LinkedIn
  • Facebook
  • Twitter/X
  • Instagram
Te Kāwanatanga o Aotearoa / New Zealand Government
  • Disclaimer
  • Privacy
  • Accessibility
  • Legal and copyright
  • Privacy and security
  • Sustainability