10 Attributes of Health Literate Health Care Organizations
This seminal paper from Brach et al formed the basis for the 6 Dimensions.
The Health Literacy Environment of Hospitals and Health Centers
This seminal publication from Rudd and Anderson has been the cornerstone of efforts to make health care facilities health literacy friendly.
Health Literacy Universal Precautions Toolkit
This 2010 toolkit published by the US Agency for Healthcare Research and Quality proves health care organisations with ways to assess their services for health literacy, raise awareness with staff, and work on specific areas using a range of tools.
National Action Plan to Improve Health Literacy
This plan and associated publications developed by the US Centers for Disease Control and Prevention was used to inform the Health Literacy Action Plan section of the guide.