Video transcript

Some big changes are being made to New Zealand’s health system, so everyone gets the right healthcare, where and when they need it. Right now, that doesn’t happen for a lot of people. So, this year, things are starting to change.


The first step is two new health organisations – Health New Zealand and the Māori Health Authority, who willwork alongside the Ministry of Health, the steward of the health system. Health New Zealand will coordinate health services across New Zealand, from local right through to national. The Māori Health Authority and Health New Zealand will work in partnership to make health services work better for Māori.


And this is just the start. Over time, the way people are supported to stay healthy is going to get a lot better.


There are five key areas where change will make the biggest difference. 


First, the health system will ensure that Māori have a greater role in designing health services that better meet the needs of Māori. Māori communities will also play an important role in making sure our health services work for Māori, and the many New Zealanders accessing kaupapa Māori health services. And that will be better for everyone, because a health system that does better for Māori, does better for all.


Second, people will be able to get the healthcare they need closer to  home. Health services will better reflect  community needs and preferences. There will be a strong emphasis on preventing illnesses and other factors that support healthy lives, like whether they live in a warm, dry home.


Third, high quality emergency or specialist care will be available when people need it. Networks of doctors and other medical professionals will work together with community services to educate and keep people well, so fewer people need healthcare in the first place.


Fourth, digital technology will be used in more and better ways, to provide people with services in their homes, hapori and local communities. Technology will also help healthcare workers to better understand and support their patients.


And finally, we will plan for our future health workforce requirements, and provide for the training and development needs of New Zealand’s contemporary workforce of tomorrow,  so our healthcare workers  will always have the skills they need.


Achieving the vision for the future of health in Aotearoa New Zealand will not be easy, and it will take time. But it’s a future worth getting right.


Visit for more information on the changes and the progress we’ve made so far.


About the health reforms

New Zealand has a high-quality publicly funded health system and a highly skilled, dedicated and professional health workforce. But we know there are opportunities to make improvements. We need to build a future health system that will perform better for all of us.

Transforming the health system will create a more equitable, accessible, cohesive and people-centred system that will improve the health and wellbeing of all New Zealanders.

Partnerships and Te Tiriti principles will be woven throughout the future system and all it does. There will be strong expectations across our future health system to deliver care that will achieve better health outcomes for Māori and other groups who have not always been well served.

We’re transforming the health system to better:

  • meet the complex demands of a growing population
  • address the persistent inequalities experienced by Māori
  • ensure greater access, experience and outcomes for those traditionally not well served by the system – Māori, Pasifika and Disabled People
  • make use of modern technology and develop new and innovative ways of working
  • focus on keeping people, their whānau and their communities well and out of hospitals – not just caring for them when they get sick.