Simplifying pathways for service users
From the time someone is referred for specialist advice through to tests, surgery and follow ups, service users’ and health providers alike will have a clear, shared view of the health journey.
The health journey is the time from when you develop a condition needing treatment to the time the problem is either resolved or under control. This flow diagram outlines the basic steps in the Planned Care process:
*Your ‘Priority Score’ is an assessment of your level of need and ability to benefit from treatment compared to other people.
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