Te Whatu Ora aged residential care provider agreements
Aged residential care (ARC) is required when an older person needs to be cared for in a residential setting.
A person’s care is decided by an assessment of their needs, and there are four levels of ARC:
Te Whatu Ora – Health New Zealand contracts with aged residential care providers for delivery of services to older people. The two key agreements are the Age-Related Residential Care Agreement (ARRC) and the Aged Residential Hospital Specialised Services (ARHSS) Agreement. They're reviewed annually in collaboration with the aged residential care sector.
Age-Related Residential Care Services Agreement 2023-2024 (PDF, 500KB)
Age-Related Residential Hospital Specialised Services Agreement 2023-2024 (PDF, 527KB)