Te Whatu Ora aged residential care provider agreements

Aged residential care (ARC) is required when an older person needs to be cared for in a residential setting.

A person’s care is decided by an assessment of their needs, and there are four levels of ARC:

rest home
hospital
secure dementia
specialised (psychogeriatric) care.

Te Whatu Ora – Health New Zealand contracts with aged residential care providers for delivery of services to older people. The two key agreements are the Age-Related Residential Care Agreement (ARRC) and the Aged Residential Hospital Specialised Services (ARHSS) Agreement. They're reviewed annually in collaboration with the aged residential care sector.