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Who can use this portal?
This IT Services Portal is for Health New Zealand staff. You can access the Services Portal to get IT support, log a fault with the IT Service Desk, order software or devices, or find self-help guides.
How to get help accessing the Portal off the Hospital network
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Step 1: Multi-Factor Authentication (MFA)
Check you are set up for Multi-Factor Authentication (MFA).
Read the Multi-Factor Authenication guide
If you are already registered with MFA, go to step 2.
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Step 2: Log in
Using the services portal
Contact details for Northern Region staff
For Health New Zealand Northern Region staff, please contact one of the following numbers for IT assistance.
Te Toka Tumai Auckland staff
Phone: 09 631 0701 - ext. 27000
Counties Manukau staff
Phone: 09 276 0276 - ext. 52266
Te Tai Tokerau staff
Phone: 09 430 4101 - ex. 7469
Waitematā staff
Phone: 09 486 8980 - ext 42266
Data and Digital team (formerly healthAlliance)
Phone: 09 486 8980 - ext 42266
Outlook Web App
To view your email when you are away from work, log in using the Outlook Web App.
If you are having issues with access, visit the IT Service Portal.