Health New Zealand | Te Whatu Ora (Health NZ) is working to create better outcomes for former refugees by addressing historic and long-standing inequities around how they access primary healthcare and support services.

These inequities are due to services being commissioned by multiple health entities around Aotearoa New Zealand, using different funding sources.

The project will deliver a new national model of care (including service delivery), to ensure former refugees have equitable access, with fewer barriers, to primary healthcare and support no matter where they are located.

This will include all refugee resettlement locations:

  • Auckland
  • Hamilton
  • Palmerston North
  • Levin
  • Wellington
  • Masterton
  • Nelson
  • Blenheim
  • Christchurch
  • Ashburton
  • Timaru
  • Dunedin

Who we’re working with

  • Current refugee healthcare providers.
  • Former refugees with lived experience.
  • Technical experts.
  • Representatives from across Health NZ.


Project delivery

The new national model of care is expected to be implemented across Aotearoa New Zealand by September 2025, subject to funding availability.


Contact us

To find out more about the project, please email