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Our mailing address is:

Te Whatu Ora - Health New Zealand,
PO Box 793, Wellington 6140, New Zealand

For health sector enquiries, email info@health.govt.nz.

Media enquiries

Personal or health information queries

You have the right to request access to your personal or health information, and to correct it if it is wrong.  

Read this document for more information about requesting your personal or health information.

Official Information Act requests

Give feedback on our use of plain language

The Plain Language Act 2022 requires all public sector agencies in New Zealand to produce clear, concise, well-organised, and audience appropriate public-facing documents and web pages.

Email us if you have feedback on our documents.

COVID-19 queries

For COVID-19 health advice and information, contact the Healthline team for free on 0800 358 5453 or +64 9 358 5453 for international SIMS.

For other COVID-19-related queries, email
covid-19response@health.govt.nz.

Health Integrity Line

You can call the Health Integrity Line on 0800 424 888 at any time for free to report concerns about the health system, such as:

  • inappropriate use of public money
  • inappropriate use of technology
  • workplace bullying or harassment
  • theft
  • drug use

Your call won’t be traced or recorded, and it will remain anonymous. All calls are passed on to the appropriate team or agency to follow up.

Employees in the health sector

You will be informed of your rights under the Protected Disclosures Act 2000 (known as the ‘Whistle-blower Act’) if you call to report serious misconduct.

Additional ways to express your concerns:

  • Talk to your manager or another senior manager.
  • File a report online.

Crimestoppers is an independent charity that runs the Health Integrity Line.

Resources:

Contacting specific teams

Here are the phone numbers and emails for specific Te Whatu Ora - Health New Zealand teams. The postal address for all teams is:

Te Whatu Ora - Health New Zealand
PO Box 793
Wellington, 6140

Environmental and Border Health

Health Workforce

  • Phone (04) 496 2000

Sector Operations

  • Phone 0800 855 066

Voluntary Bonding Scheme

Email vbs@health.govt.nz

PRIMHD – mental health data

Contact details for the PRIMHD regional coordinators:

Northern

  • Phone (09) 638 0133
  • Email ros.coulter@nra.health.nz

Midland - Waikato

  • Phone (07) 839 8899 ext 23381
  • Email antoinette.woodcock@waikatodhb.health.nz

Midland Taranaki

  • Phone (06) 753 6139 ext 8815
  • Email graham.donlon@tdhb.org.nz

Central - Wairarapa, Hutt Valley, Capital & Coast

  • Email hope.mccrohon@huttvalleydhb.org.nz

Central – Hawke’s Bay

  • Phone (06) 878 8109 ext 4226
  • Email John.Conneely@hawkesbaydhb.govt.nz

Central – Whanganui

  • Phone (06) 348 3163
  • Email Perryne.Brasko@wdhb.org.nz

Central – Midcentral

  • Phone (06) 350 8620
  • Email Claudine.Nepia-Tule@midcentraldhb.govt.nz

Southern – Nelson/Marlborough

  • Phone 022 013 3613
  • Email DataAnalyticsTeam@nmdhb.govt.nz

Southern – Canterbury

  • Phone (03) 364 4127
  • Email Soledad.Labbe-hubbard@cdhb.health.nz

Southern – Southern

  • Phone (03) 214 5786 option 1 ext 8384
  • Email Darren.Smith@southerndhb.govt.nz

Other specific queries

Artificial Aids

Carer Support

Eligibility

High Use Health Card

National Travel Assistance (NTA)

Primary Healthcare Organisation Enrolments (PHO)

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